Personalization
Activation
Retention
Upsell
Turn every user session into email that reflects what each person actually did — written into your existing Customer.io or Klaviyo flow.
Generic onboarding drips treat everyone the same. “Welcome! Here are five features” — sent whether the user already found those features or never logged in again. The result is email people ignore.
Autoplay reads the full session behind every email: what the user explored, where they got stuck, what they finished, and what they never discovered. Then it writes the email to that reality — “you connected your account and scheduled your first post, here’s how to set up auto-publishing” — and injects it into your existing Customer.io or Klaviyo sequence before it sends. Same tool, same schedule, dramatically more relevant content.
Because the in-app agent and the email run on the same behavioral layer, the two surfaces stay in sync: the email knows what happened in the product, and the product knows what the email said.
Where it shows up
Higher open and click-through rates, more activated users from the same email volume, and onboarding sequences that adapt to each user instead of blasting one path to everyone.