Get new users to their first win faster, with behavior-aware guidance that adapts as they go.
New users are the highest-stakes cohort in your product. They have the highest drop-off rate, they don’t yet know enough to ask the right questions, and the first session frequently decides whether they ever come back. Generic product tours don’t help — they explain features in the order the product team finds logical, not in the order this specific user needs them.
Autoplay turns onboarding into something dynamic. The agent watches what the user is doing during their first sessions and intervenes where it matters: completing the critical activation step, surfacing the right next action, or quietly removing friction they’re about to hit. Users who would have given up on step three get a hand at step two. Users who already know what they’re doing aren’t slowed down by a tour they don’t need.
This is different from broader retention work: it’s the most surgical, most measurable application of Autoplay’s product-context premise, focused on the window where users are most fragile and most willing to be helped.
Shorter time-to-activation, higher trial-to-paid conversion, lower day-7 drop-off, fewer onboarding-related support tickets.