Autoplay predicts what users are trying to do in your product and gets them to value faster across their entire lifecycle.
Session replays, interactions
UI Understanding
Snowflake, Looker, Tableau
Intercom, Zendesk, Slack
Zapier, CRM, marketing
Powered by TERRA Ontology
Autoplay's proprietary ontology that maps raw user clicks and actions into structured tasks, goals, and intent.
Autoplay Atlas converts raw behavioral data, session replays, and UI events into structured insights that expose patterns and user intent.
The core intelligence layer that learns your UI.
Automatically maps product structure and workflows
Detects and tags features automatically
Links documentation to user actions and knowledge gaps
Autoplay uses unsupervised learning to cluster patterns and surface issues you didn't know to look for.
Users spending 3+ min on pricing without converting
Users often get stuck on onboarding forms or see errors that stop them.
Users toggle between “Choose Template” and “Configure Details” without progressing
Use natural language and agentic filters to explore your product data - like Perplexity or ChatGPT.
Analyze user sessions at scale so you don't have to watch hours of videos.
LogRocket
Every session gets automatically summarized and ranked by importance, surfacing key moments, friction points, and user goals.
Session #4829 Summary:
User explored pricing (2m 15s), hesitated on Enterprise plan, compared features, then upgraded to Pro.
Autoplay reduces session replay analysis time by automatically surfacing what matters.
81% reduction in time spent reviewing session replays
Autoplay connects every team across the user lifecycle, from signup to expansion.
Personalize your chatbots and emails to respond to user goals and give them the help they need to reach value sooner.
User starts creating campaign
Intent detected
Email sent with guidance
"Noticed you were trying to create a new social media campaign, here is how you can do it..."
User completes setup
Campaign launched
User hesitates on setup
Stuck for 30+ seconds
Chat offers contextual help
"Looks like you've hit a brick wall — are you trying to connect your account?"
User completes goal
Setup finished successfully
Our team can build this for you
We'll design and implement custom chatbot flows and email automation for your product.
See where users drift from your optimal time-to-value journey.
Where do my users get stuck the most?
What are the user's intent & goals & are they achieving them?
What percentage of users are not following the optimal path?
What type of users are struggling the most?
What are the main steps users are struggling on?
Use our Chrome extension to record your ideal user journey.
sarah.m@techcorp.io
TechCorp • PM
Stage
Activated
Churn Risk
Medium
Intent
Upgrade
Upsell
$2.4k/yr
Viewed Enterprise pricing
2h ago
Explored team features
1d ago
Invited 3 team members
5d ago
Track intent, risk, and friction history for every customer.
Last action:
2 hours agoBrowsed Enterprise pricing page
Connect insights to your stack. Automate what matters.
Real-time understanding of user goals and friction
User Stuck → Email sent → User Completes Goal
Via Zapier, CRM, or custom APIs
Onboarding intent → Tooltip sequence auto-triggers
Contextual help when users need it
Notify your team when users show upgrade or expansion signals
Preempt churn before they drop off
HubSpot, Notion, CRM, and more
Stream user intent, friction, and context anywhere.
POST /trigger
Launch campaigns the moment intent changes — via Zapier, HubSpot, or custom APIs.
POST /trigger
{
"intent": "upgrade"
}
emit("intent_signal")
Stream real-time events to Slack, Notion, or any endpoint.
autoplay.emit( "hesitation", user.id )
createCopilot()
Power in-app copilots with user context and product understanding.
createCopilot({
context: user,
source: "TERRA"
})
// Trigger campaign on upgrade intent autoplay.intent("upgrade").trigger({ via: "Zapier", destination: "HubSpot", context: user.profile, source: "TERRA" });
HubSpot, Slack, Notion, CRM, and more
Discover what users need to self-serve successfully.
Predict activation, retention, and expansion automatically.
Bring UI understanding and intent detection into your internal tools and legacy systems.
While in pilot, our team helps design adaptive onboarding for your product.
Chatbots, tooltips, and personalized flows built around your users' real behavior — powered by Autoplay.
Talk to Our TeamWe analyze your product and design flows tailored to your users' goals
Contextual help that responds to what users are trying to accomplish
Personalized guidance that adapts based on user behavior and friction points
We combine behavioral modeling, UI understanding, and documentation analysis to predict what users want to do next.
Your data remains private. Models are fine-tuned individually for each customer.
Autoplay is SOC 2 compliant — visit our Trust Center for details.